The PA 2-1-1 system connects 97% of Pennsylvanians with health and human services needs, as well as information during disasters. The 2-1-1 system was created in 2001 and possesses the most comprehensive database of public and private resources available in communities which can provide policymakers with data that identifies the most pressing unmet health and human service needs. The service is available to 97 percent of Pennsylvanians as of 2018. In 2017, over 199,000 contacts were made to PA 2-1-1, showing a need for easy access to health and human services information. The 2-1-1 system is funded by a combination of United Way support, grants and private contributions, and contracts, as well as a first-time investment by the Commonwealth in the FY 2017-18 budget, as a way to increase efficiency and save taxpayer dollars by connecting Pennsylvanians in need to the right services at the right time. You can learn more about the PA 2-1-1 system, its benefits and current work here.
(1) If elected Governor, would you support future investments into the PA 2-1-1 system? Additionally, would you support strengthening the public-private partnership between PA 2-1-1 through contracts and other arrangements that make it easier and more cost-effective for Pennsylvanians to access health and human services in their communities?
Wagner: The PA 2-1-1 system has proven to be a valuable asset to Pennsylvania’s citizens when they are in need. As Governor I would support further investments in the system, as the budget allows, especially to ensure that all counties within PA have access. Without strong public-private partnerships to ensure that there is access to the services that our citizens need, the success of PA 2-1-1 would be severely limited. I would strive to work with these organizations to secure their participation in the system to ensure that the success of PA 2-1-1 continues.
Wolf: I provided funding for 2-1-1 in the 2017-2018 fiscal code in order to increase efficiency, accessibility, and cost effectiveness of our health and human services industry. I am dedicated to maximizing resources for better service delivery, starting with the consolidation of the Department of Health and the Department of Human Services.
By breaking down silos and creating one health and human services agency, we will be able to provide care and assistance Pennsylvanians in a more simplified, cost-effective manner, while ensuring the delivery of high-quality services and supports.